Help and TroubleShooting
[video coming soon]
The String Got Stick When Replacing
Sometimes the string may get stuck inside the end when you're trying to replace. It helps to use a needle to poke out the remaining knot. Version 3, the string threads inside, and has been redesigned to avoid this problem.
The Lights Won't Turn On
Make sure to put the batteries in correctly, and also that the batteries have energy. For V3 be sure to slide the metal cap underneath the hooks with the spring going inside (single colors). It's also recommended to remove the batteries during non-use of the All Light Color Changing and Modes Kit.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.